Service
Business chatbot and Telegram bot development
Intelligent bots that work 24/7 while you sleep
We build Telegram bots and chatbots that automate customer communication, lead generation, bookings, payments, and routine tasks. Your team handles complex cases, bots handle everything else.
Live demo
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A working demo built by our team on the same approach. It is our demo, not a client’s system.
Key benefits
90% messages automated
AI-powered bots handle routine questions, bookings, and orders automatically without human involvement.
24/7 availability
Bots never sleep, take breaks, or miss messages. Instant responses at any time, any day.
3x team capacity
Handle 3x more customer inquiries without hiring additional support staff.
Zero response time
Instant automated responses improve customer satisfaction and conversion rates.
Automation capabilities
90% automation
AI-powered Q&A
Bot automatically answers common questions using knowledge base and GPT integration. Learns from interactions.
100% automation
Lead capture & qualification
Bot collects contact info, qualifies leads through conversation, and automatically adds to CRM.
95% automation
Booking & scheduling
Automated appointment booking with calendar integration, reminders, and rescheduling handling.
85% automation
Order processing
Customers place orders, make payments, and track delivery status all through automated chat.
100% automation
Notification system
Automated alerts for orders, appointments, payments, status updates sent instantly via Telegram.
100% automation
Feedback collection
Automated satisfaction surveys, review requests, and feedback collection after service completion.
Our process
Use case definition
Identify what tasks bot will automate: support, sales, bookings, notifications, or internal workflows.
Conversation design
Map out conversation flows, edge cases, and handoff points to human operators when needed.
Development & AI training
Build bot with Telegram API, integrate AI for natural language, connect to your systems (CRM, calendar, payment).
Testing & refinement
Test all scenarios, train AI with real questions, optimize responses for clarity and conversion.
Launch & learning
Deploy bot to production, monitor conversations, continuously improve AI responses based on usage data.
Use cases
Customer support bot
90%Automated answers to FAQ, order status lookup, troubleshooting guides, and ticket creation.
Sales & lead generation
85%Product recommendations, price quotes, lead qualification, and CRM integration.
Booking & reservations
95%Automated appointment scheduling, calendar sync, reminders, and cancellation handling.
Internal team bot
100%Task notifications, report generation, data lookup, and workflow approvals via Telegram.
Technologies we use
- Python
- Node.js
- Telegram Bot API
- OpenAI GPT
- DialogFlow
- NLP
- PostgreSQL
- Redis
- Webhooks
Why choose Devorno
- Built 50+ Telegram bots across industries from fitness to e-commerce
- AI integration included: bots learn and improve over time
- Multilingual support: bots communicate in Ukrainian, English and Russian
- Full integration with your systems: CRM, payments, calendar, analytics
- Analytics dashboard to monitor bot performance and conversation quality
- Ongoing optimization based on real conversation data
Ready to start with “Chatbots & automation”?
Let’s discuss your specific needs and calculate the ROI of automation for your business.